REQUIREMENTS
- Modernize a telecommunication network while protecting prior investments as much as possible
- Centralize multiple separate exchanges to a single site and ensure unified administration
- Uninterrupted operation 24/7 and with high system availability
- Redundant site connectivity
- The ability to record calls in compliance with effective legislation
SOLUTION
- Interconnect hybrid communication networks to ensure unified analogue, digital, and IP communication with unified central management and mobile phone integration
- A geographically redundant multi-tier infrastructure operation
- Modern SIP communication supplemented by backup ISDN lines
- The ability to record mobile phones
Results & benefits
Six exchanges in fourteen sites transferred to a single central location
Central management and confirmation from a single place
A backed-up and redundant communication system with uninterrupted operation capability
Significant cost savings due to the backward compatibility of Avaya technologies