REQUIREMENTS
- Find a reliable experienced business process automation partner who can automate processes using RPA at various sites around the world
- Automate and streamline shared service centre processes
- Address staff substitutability issues
- Reduce error-related costs
Solution
- Conduct an audit to select processes suitable for robotic process automation based on the integrator’s expertise
- Develop, deploy, and operate software robots as a service
- Automate and optimize selected processes in countries worldwide
Results and benefits
Significant time savings equivalent to several man-days per day
Elimination of process delays and downtime
Improved staff substitutability
Relief for staff from repetitive manual tasks with low added value
Increased process efficiency leading to improved financial parameters, such as cash flow