Archives: Pracovné ponuky

Customer Solutions Representative (Coordinator / Dispatcher for technical team)

  •  Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
  • Monitor the service event through completion for compliance.
  • Manage the service requests of customers through different access channels.
  • Reviews customer feedback related to customer entitlement & case management. Provide basic analysis of cases.
  • Dispatching the requests from customers based on team processes via phone, email, and internal ticketing tool (Saleforce)
  • Support for external clients (topics regarding issues with servers and datacentres)

Application Tester

RESPONSIBILITIES INCLUDE:
– Quality Control
– Team cooperation
– Design, write and execute manual test scenarios
– Write, run and evaluate automated tests
– Report bugs and failures

IT Analytik

  • analýza požiadaviek
  • konzultácie s biznisom
  • komplexný návrh IT riešenia do interného systému s prepojením na SAP
  • dokumentácia pre implementáciu a následná komunikácia s developermi
  • súčinnosť pri testovaní

Test Support Analyst

RESPONSIBILITIES:
 
Test Planning:
  • Study and understand card scheme mandates
  • Create test plans based on the requirements of card schemes and clients
  • Read and comprehend business requirement documents and feasibility studies
 
Certification Support:
  • Perform POS and ATM certification tests and document the results
  • Communicate internally with delivery teams
  • Keep certification tools and applications up to date
 
Test Support:
  • Plan and execute bank card-related business tests (POS, ATM, online interface testing)
  • Support incident investigations
  • Communicate with clients
  • Prepare test scripts and scenarios

 

Security System Engineer

  • Implementácia, konfigurácia a údržba pokročilých bezpečnostných riešení.
  • Analýza, diagnostikovanie a riešenie vzniknutých technických problémov a bezpečnostných incidentov.
  • Pravidelná komunikácia so zákazníkom na profesionálnej úrovni.
  • Spolupráca s ostatnými členmi tímu.