End User Support
We are looking for End User Support enthusiasts, who will join out team! :)Job offer information- Diagnose and resolve technical hardware and software issues
- End support of computers, cellphones, tablets, printers for internal employees and external clients
- Respond to requests for technical assistance via phone, email or ticket tracking system
- Follow standard service desk procedures, work with various tools
- Communicate with dedicated technicians and service deskPersonality assumptions and skills- Experience with the PC installation and configuration (HW, SW, OS)
- Customer service orientation
- Problem analysis and solving
- Good team player with ability to work in demanding environment
- Communication skillsBenefits- Work for modern and flexible company with open and friendly atmosphere
- Interesting salary evaluation (fix and variable wage components) depending on seniority, skills and performance
- Continuous improvement as a lifestyle choice
- Strong opportunity of career development (90% of careers rises and promotions come from internal sources) - Huge benefits program with possibility to personalize it according to your preferences
- Support in life situations (for example marriage, child birth etc.)Information about the companySoitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.
- End support of computers, cellphones, tablets, printers for internal employees and external clients
- Respond to requests for technical assistance via phone, email or ticket tracking system
- Follow standard service desk procedures, work with various tools
- Communicate with dedicated technicians and service deskPersonality assumptions and skills- Experience with the PC installation and configuration (HW, SW, OS)
- Customer service orientation
- Problem analysis and solving
- Good team player with ability to work in demanding environment
- Communication skillsBenefits- Work for modern and flexible company with open and friendly atmosphere
- Interesting salary evaluation (fix and variable wage components) depending on seniority, skills and performance
- Continuous improvement as a lifestyle choice
- Strong opportunity of career development (90% of careers rises and promotions come from internal sources) - Huge benefits program with possibility to personalize it according to your preferences
- Support in life situations (for example marriage, child birth etc.)Information about the companySoitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.