Retail and services
LET YOUR CONSUMERS ENJOY A FIRST-CLASS CUSTOMER EXPERIENCE AND SERVICES
In the past decade, retail and services have undergone greater changes than in the previous century. In this digital age, customers have become extremely demanding and their loyalty has become somewhat fleeting. Modern retail players excel in flexibility; they are able to provide an exceptional customer experience across all business channels and build customer loyalty.
Improve the customer experience
An infrastructure for the digital age
Reduce costs
THE FUTURE OF RETAIL?
Personalized, digitalized and automated! Learn how NAY embarked on the journey of digital transformation of a large traditional retail chain.
HIRE A SOFTWARE ROBOT
Have you ever considered how to streamline administrative processes or reduce errors? The answer is a software robot. Read more about what it can do and how it contributes to Nay employee satisfaction in our case study.
HOW TO FULLY USE THE POTENTIAL OF WI-FI?
In order to better approach its customers, the Rossmann drugstore chain in the Czech Republic decided to launch a new Rossmann Club loyalty programme. This loyalty club uses a new mobile application to offer a variety of discounts and benefits. To make the mobile app run flawlessly, Soitron installed modern Wi-Fi networks in all their 136 retail stores in an extremely short time. See how we achieved this.
DIGITALISE YOUR BUSINESS AND SERVICES
In retail and services, you can gain a lot by improving the customer experience. Benefit from automated communication and support for digital channels in data centres. Analyse customer behaviour and use location services or customer Wi-Fi.