Outdated browser
Your web browser is too old.
For a better experience, please use the browser that is up to date.
Your web browser is too old.
For a better experience, please use the browser that is up to date.
Soitron Group achieved following results in the selected indicators (in million EUR):
| Type | 2015 | 2016 |
|---|---|---|
| Equity | 39.0 | 40.7 |
| Revenue from Sales of Goods | 59.3 | 55.6 |
| Revenue from Sales of Own Products and Services | 77.2 | 72.2 |
| Total Sales Revenue | 136.5 | 127.8 |
| Operating Profit (Loss) | 11.5 | 9.2 |
| Profit before Tax | 11.5 | 10.4 |
| Average Number of Employees | 752 | 753 |
| ROE (Return on Equity) | 20.4% | 18.7% |
| Return on Sales | 7.7% | 7.4% |
| Gross Profit | 37.2% | 33.3% |
Financially active on the local market since 1996, Banca Romaneasca became the first Western Union agent in Romania in 1996 allowing its clients to transfer cash to any part of the world. Banca Romaneasca’s IT Department is one of the company’s key departments with an important contribution to the overall value of the business. With a team of 50 people, the IT Department is in charge of the complete maintenance, development, testing, help desk and other services. To keep up with the latest business trends, in 2015 the IT Department initiated the process of developing a new data centre architecture managed and operated by the bank. The bank started to upgrade the entire data centre infrastructure and expand the use of virtualization solutions to maximize resource utilization while reducing hardware costs. Based on a market analysis, the IT Department identified Cisco Unified Computing Systems (UCS) to be the most effective solution to meet both the current requirements and the future development needs.
The bank looked for a deployment partner who could deliver a complete hardware and software solution and was able to provide an advanced service deployment and customization solutions.
The first benefit of the new architecture was to provide Data Centre discharge - over 100 physical servers have been migrated to the new virtual infrastructure so far. Another major benefit of the new architecture was to create a solid basis for future development. Thus, the first step was to integrate the virtual infrastructure of the Data Centre with the Disaster Recovery site owned and operated by Banca Romaneasca. The objective was to centralize virtualization and implement a real-time backup solution for the entire infrastructure. Reducing the number of servers (from 10 racks to only 2) resulted in reduced electricity consumption and maintenance costs per area. The main benefit for the client was the increased agility and flexibility of the bank’s IT department.
Sazka is a member of KKCG multinational investment group operating in 11 countries on 4 continents. It is the largest and oldest lottery company in the Czech Republic with approximately 95% market share in lottery and other similar games. The company's key lottery products are number lotteries, with Sportka being their most well-known game. Other than number lotteries, their product portfolio includes scratch cards, sports betting and fast-paced games. Their non-lottery products include Sazkamobil mobile network operator services, mobile phone recharging, ticket sales and payment transfers for services and goods.
We have implemented the Avaya Multimedia Contact Centre for Sazka, providing a single agent desktop, unified queuing system and unified reporting across the communication channels. The implementation also included a customized knowledge base. The Contact Centre is based on Avaya Aura Contact Centre solution. The integrated knowledge base was developed by our company.
The goal of the project was to achieve the highest possible quality of customer service in both existing and new projects, high scalability, short time to market and high effectiveness of agents' work. The complete solution helps to improve customer satisfaction and increase retention, customer base growth, customer acquisition rates and the company growth.
Olympus is a leading medical and consumer electronics company. The company provides professional endoscopy and microscopy equipment, medical and industrial products, cameras and audio recorders worldwide. Olympus Czech Group focuses on digital cameras, photo accessories, binoculars and audio recorders.
The company’s Cisco technology-based contact centre serves customers in 14 European countries. Olympus decided to expand its contact centre by a new multimedia channel to improve service quality, increase customer satisfaction and convenience for the service providers. Olympus implemented a unique video channel and co-browsing solution using Cisco Remote Expert Mobile Technology provided by Soitron, Czech Republic. This solution has improved customer satisfaction and increased the call handling efficiency.
With use of the video functionality, agents can now quickly and easily expand the conventional customer communication to a video call for better and faster understanding and responding to customers' needs. Cisco REM also includes an interactive co-browsing functionality. Agents can help customers by “guiding" them through the website, assist them to fill in a questionnaire, run a specific URL or, if necessary, send (or "push") specific content as an image, pdf or other file.
Soitron Czech Republic supplied the hardware, installed the complete technology and configured the new application server running on the virtual platform. One of the important customer requirements was to supply a high-quality document camera with specific operation requirements. Fully implemented in two months, the project brought the contact centre experience to an entirely new level.
Mega Image, a member of the Delhaize Belgian group, is one of the largest supermarket chains in Romania. The number of their stores reached 500 before the end of 2016, with 90% of them located in Bucharest. The rapid growth of Mega Image has pushed the company into a series of major transformations in both logistics, including relocating their head office, and technology, including IT infrastructure upgrade to increase their WAN network performance.
Mega Image approached Datanet with the relocation project. Apart from relocating the data centre, the client also needed to have their WAN Layer 2 network configured as quickly and efficiently as possible. One of the key requirements was to ensure the operational business processes continuity throughout the IT infrastructure relocation project. Being their strategic partner, Datanet proposed a new network design, planned each stage of the relocation and took over the on-site project management.
Datanet implemented and configured the new network infrastructure using Cisco technology (a series of 4500 Catalyst and Nexus 900 switches) and our specialists delivered a complete inventory of all network components needed for the redesign and expansion phases, while keeping the existing components. The end result was in accordance with client's requirements and Mega Image managed to complete the project with a cost saving. Thanks to the smooth and successful collaboration between the Datanet Systems and Mega Image teams the data centre was relocated without any disturbance of the supermarket operation.
PRO TV is the leading local television channel in Romania since 1995, with high-quality entertainment programmes broadcast daily to millions of viewers. Due to the ever higher need of PRO TV employees to have an easy and fast access to documents, emails, applications and the ability to work with both desktop and mobile devices, the company wanted to build a new high-performance WiFi infrastructure.
The customer’s requirement was to improve the network connectivity capacity to increase business mobility and flexibility of their staff. Datanet's specialists installed the new Cisco 2800 802.11ac-capable access points - a solution that delivered the expected speed and coverage. The new wireless network created conditions cost savings, making it possible to add new users and devices to the network without laborious and costly cabling. It also improved collaboration throughout the company by allowing users to freely move around without loss of connection. In addition, the company is now able to provide secure wireless Internet access to guests, such as its customers and partners.
In 2016, we implemented a comprehensive project for our long-time customer Slovenská sporiteľňa (Slovak Savings Bank) involving the replacement of terminal equipment and the installation of new network devices at all their subsidiaries. This included the replacement of both WAN network routers and LAN network switches.
Designing of the new LAN was relatively straightforward, but with WAN we chose a more comprehensive approach resulting in the overall network upgrade. All work was done in the evenings so as not to interfere with the day-to-day operation at the subsidiaries. After the pilot testing phase, the project was massively rolled-out, with installations performed at the bank’s subsidiaries all over Slovakia. As part of the project, we replaced, installed and configured terminal equipment in the total of 300 locations.
The project also included a licensing extension of the Cisco Prime network management, which is one of the largest installations of such solution in Slovakia.
Mondi SCP, a member of the Mondi Group, is the largest paper and cellulose producer in the Slovak Republic. The client wanted to increase the reliability of the final product storage system, which was technologically obsolete and lacked system diagnostics.
Considering the above, we proposed the unreliable automated final product storage communication system to be replaced by a new innovative WiFi solution. The whole wireless communication system for the autonomous track trolleys was built using Cisco technology. The solution was unique in that it used ProfiNet protocol. Designed for industrial operation, the components used meet all specific industry protocols and standards. One of the primary considerations was also the wireless communication security and encryption.
We designed and built a solution with zero handoff/seamless roaming throughout the network, a redundancy in the event of a single component failure, and effective system diagnostics. The solution eliminated production downtimes and process losses. The trolley maintenance has become simpler and cheaper. Mondi SCP appreciates in particular the reliability and stability of the new communication system.
Established in 1946, Garanti Bank is Turkey’s second largest private bank with consolidated assets of 90.4 billion USD as of March 31, 2017. Garanti is an integrated financial services group operating in all segments of the banking sector including corporate, commercial, SME, payment systems, retail, private and investment banking.
In consideration to the bank’s dynamic business model the Garanti Bank integrates state-of-the-art technology and uses innovative products and services. Sekom deployed Next Generation Firewall systems for Garanti bank in 2016 for the client segmentation and the data centre, in addition to the internet access security. Through a rigorous engineering cycle, we provided and configured application-aware firewalls with user identity features. After the successful roll-out of the Next Generation Firewalls, Sekom was asked by Garanti bank to provide them with 2nd and 3rd line support and maintenance services.
Coca-Cola Içecek (CCI) is the 6th largest bottler in the Coca-Cola System in terms of sales volume. Headquartered in Turkey, CCI’s core business is to produce, sell and distribute sparkling and still beverages of The Coca-Cola Company in 10 countries.
In 2016 Sekom was selected to provide an on-site operational support for the CCI's complex IT security infrastructure including 2-layer firewalls, proxy, SSL, VPN and endpoint security devices. The scope of the on-site operational support services was broadened and deepened through the 2nd and 3rd line support excellence delivered by the Sekom’s Security Technology Business Unit.
In 2016, we implemented a number of major security projects for our long-time customer Privatbanka. In addition to delivering the Security Information and Event Management (SIEM) security solution, we also implemented IBM QRadar security systems and a Fortinet-based solution.
To identify and visualize security incidents, our client had originally used Cisco Security MARS which was at the "end of support" and "end of sale". That is why we proposed to Privatbanka an IBM Qradar-based security solution. The customer liked the solution so much that they decided to have the system deployed (by local contractors) also at the Privatbanka’s parent company and one of its affiliates.
The new IBM Q-Radar security system systematically integrates all security incident related data and provides monitoring, analysis and response to these security incidents. It is a highly reliable system for evaluating any security incidents in the Privatbanka’s network infrastructure. One of the highly valued functionalities of QRadar is its ability to generate overview reports of the activities of individual devices, which our customer needs to have documented for the purposes of various audits. As a result, Privatbanka can now effectively predict potential security threats, automatically identify parts of the network with an unusual activity, and increase the work productivity of their network and security administrators.
Another important project was the implementation of the Fortinet-based security solution. This system protects the Privatbanka’s data centre and their web users while ensuring high availability. The Fortinet solution comprises a reliable system of multi-context data centre firewalls. Our design was based on the FortiGate and FortiAnalyzer technology. With this solution, Privatbanka has gained an overview of individual security tasks throughout the network. The system generates graphical reports and visualization of individual events, activities and trends, and allows IT administrators to quickly identify and respond to potential security threats.
In 2016, we implemented a comprehensive cloud solution project for the Ministry of Interior of the Slovak Republic, in cooperation with other supplier. The design of this project corresponded with the cloud system used by the Ministry of Finance of the Slovak Republic. The state administration has gradually began to move towards the cloud computing, which is an alternative way of using information and communication technology in this sector. The benefit of using a cloud solution for public administration is its cost efficiency. This is due to the unification of the operational environment of the information systems used to provide electronic services, optimized resource utilisation and centralized modern technologies, allowing public organizations to focus on their key processes and activities.
As part of this high-value contract, we delivered all necessary hardware, provided installation and configuration works, developed design and operation documents, and trained the customer in the operation management. The design itself was very complex (divided into 18 parts). All components and systems (based on Cisco, McAfee, F5, Radware, Invea platforms) needed to be aligned so that together they deliver optimized performance and create a reliable system meeting all customer’s requirements.
The IaaS (Infrastructure as a Service) based system enables centralizing, unifying and scaling of the required network, storage, and computing capabilities with the objective of increasing the efficiency and reducing the procurement, operating and management costs of technology projects. The result is a robust cloud system characterized by high availability and full redundancy of infrastructure components, high throughput, multi-customer service capabilities, modularity to expand the IaaS capabilities and flexibility of the entire solution to create higher tiers.
From our perspective this is a very important project that opens doors for us to implement other similar cloud solutions in the future.
Lomnica Hotel - a national historic monument in High Tatras, was built in 1893 and used to be one of the most prestigious hotels in the Austro-Hungarian Empire. In 2016, this beautiful old building went through a reconstruction and renovation and was reopened again before the end of the year. In addition to the original historical building, the newly-opened hotel includes a new, modern extension for their guests. Lomnica Hotel offers 60 standard rooms and 10 spacious apartments.
We designed a package of comprehensive IT solutions for this oldest hotel in High Tatras, combining several technologies. We implemented structured cabling, a CCTV system, sound and projection systems, a customized IP television system, an access control system, a hotel card system, a site security system, a small video-conferencing solution, a Wi-Fi network, a SharePoint platform, and an efficient and reliable internal Microsoft SharePoint-based collaborative portal.
Today, Lomnica Hotel is fitted with modern technologies and systems that contribute to the high quality of provided services. Our comprehensive IT solution package made the reopened Lomnica Hotel one of the most modern accommodation and wellness facilities in High Tatras, Slovakia.
In September 2016, Bratislava held the informal summit of leaders of the EU member states. The summit was held under very strict security with historically the largest number of police officers involved. We are proud that Soitron played an important role in this logistically challenging event.
Our company was commissioned by the Ministry of Interior of the Slovak Republic to provide a live video link using special surveillance cameras installed in a police helicopter. The signal from these cameras was then transferred to the Emergency Operations Center. This technology allowed the Emergency Operations Center to have a real-time overview of the on-going situation during the summit. We used MPU5 radio units - the world’s first "smart radio”. This technology has been used in Europe for the first time.
We see this project as the basis for other similar projects in the future.
Soitron was commissioned by its long-standing client Hewlett Packard Enterprise (HPE) to carry out a complex, high-pressure outsourcing project that required the migration of 160 EMEA businesses to a new platform within a tight six-month time frame.
The Soitron team provided a complete, end-to-end solution that included project management, implementation and service request management. To carry out the project, more than 25 highly experienced multi-skilled people were deployed, each with a unique expertise in their specific field and 100% dedication to delivering this highly-complex project.
Standardization projects are not particularly popular with end users, and as such, many of the HPE's clients initially considered the migration to the new platform as potentially disruptive. A vital part of Soitron’s role was to minimise downtime and educate HPE’s clients on the longer-term benefits of the migration programme to their businesses.
Soitron led this mission, and completed it on time and below budget.
