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Our code of ethics formalizes all intra-company relationships from leadership to employees at the lowest level of management. It refers to relationships with current, as well as potential clients, employees, suppliers and other business partners. The principles and values of the code of ethics have been created to reflect the real situation of working atmosphere within the company. That may be one reason why our code of ethics differs from the conventional way. It refers to four key areas.
Constant improvement is not an obligation at Soitron, but a way of life. We always want to know more and be the best. Our company strives to support the knowledge base of our employees through perpetual and wide-reaching training, thereby facilitating the further growth of talent within the firm. Professional growth, high qualification, competence, breadth of views and solid technological engagement are the pillars of our development that enable us to realize the visions of our clients, and inspire our business partners and employees to aspire themselves. People are our most valuable asset. We provide stimulating environment where everyone can obtain the most up-to-date information that is essential for continuous growth. Our employees constantly increase their qualification and knowledge by following the most recent development in their fields. They always search for new opportunities and different ways to solve problems. Trendsetters by nature, our employees prefer an open and creative approach. As a result, they are justifiably considered as experts in their respective fields.
We deliver solutions that make maximal use of current knowledge, broaden horizons and enrich the client in new ways. Exceeding expectations requires competence, flexibility and creative spirit. We develop projects with an open mind, and we are flexible to fulfill our client’s wishes. Looking forward, our solutions reflect excellence in every way while discovering new opportunities and moving forward. Our solutions are ahead of our time. We dismiss groupthink, inefficient solutions and individual backwardness. We do focus, however, on innovative, simple, yet maximally efficient solutions based on creative team interaction. Our solutions are derived from rich technological background, international experience gained on large projects, local know-how and global partnerships (Cisco, HP, Microsoft, Avaya, IBM, etc.).
Fair cooperation among partners and commitment to business partners, as well as colleagues are the essence of our success. Team spirit can be felt as in our work, so in our relationships with clients and fellow colleagues. We nurture relationships with our clients because we want to build lasting partnerships. We strive to make processes as little formal as possible, thereby enhancing the notion of “friendship” between our clients and us. We can accommodate our clients’ needs because we always listen and try to understand the problem at issue. Responsibility, reliability, trust and openness are the foundations of our teamwork. To deliver, we often put in long hours. We always try to make our customer not only a good client, supplier, or business partner, but a true friend. Our employees enjoy their work.
Their motivation to achieve the best results while trying to solve all problems from the scratch serves as a prerequisite for functional multilateral communication with our partners. We attempt to understand processes within a deeper context so as to appreciate the very substance of a problem. We prefer relaxed and natural working environment to bureaucracy and formality. Brainstorming is a popular problem-solving tool within our team. We focus on high quality long-term cooperation rather than short-sighted business. Our outputs are perfectly clear and understandable. When dealing with us, the client never comes across unconvincing and fuzzy results. Living by the motto “Do more for less”, we try to follow processes that are carefully customized and strictly conformed. The quality of our services is reflected in customer appreciation, which in turn translates into doing more business together in the future.
We care about our employees, friendly atmosphere and good internal social environment within the firm. We have a sense of teamwork, we support open communication based on fair play and constructive feedback. Flexibility, empathy, discreetness, adaptability, and willingness to help and leave no one behind are the traits we value most among our people. We consider the dialogue within the firm of utmost importance. We have coined the “Stand up & speak up” philosophy, and we encourage the open door policy. With clear and transparent rules, where everyone has an equal opportunity to openly communicate his/her ideas, we all can contribute to our company’s future. In return, we expect mutual respect among all members of the company and personal responsibility for achieving the set results. We believe it is important to contribute to satisfied personal and family lives of our employees. Precisely for this reason, the support of families and family-oriented events are our priorities.
The logic is simple: only a happy and balanced person makes a satisfied employee. We often meet outside work. Simply put, we are friends at work as well as at our spare time. Following the motto “We are people”, we prefer natural behavior, casual dress code, smile and relaxed style to conventionality, suit and tie. Not the cramped stiffness of personality, but the sport spirit. Interests and hobbies of our employees go beyond IT. They are no strangers to the great outdoors, sports or art, and the company strives to encourage them in their pursuits. Principles such as flexible working hours, home-based office, no smoking in the premises, waste recycling, and paper (tree) saving are a matter of course for us. This code of ethics is not a company bylaw that must be obeyed. It is rather a set of internal recommendations intended to provide some guidance as to how we need to treat one another, as well as subjects outside the firm.
A concert of I.M.T. Smile for our employees
A traditional gala night for VIP clients and business partners held at the Slovak National Theatre in Bratislava to celebrate the 25 th anniversary of our company. A Funky-style programme featuring Slovak and international artists, such as Big John Trio, Dara Rolins, Dan Bárta, Ivan Vereš and I.M.T. Smile.
A strategic New Year's get-together of the Integration part of the Slovak Soitron team
An IT "farm" organized by Soitron for students interested in IT networks
A strategic New Year's get-together of the Czech Soitron team.
A technological workshop organized in partnership with Cisco and specifically designed for one of our clients in the field of education, with demonstration of „how to’s” of the new data network technologies based on their business needs.
As one of the first partners of Procera Networks in the world, Sekom received the Procera Premier Partner Certificate at the Mobile World Congress 2016 in Barcelona, Spain.
We were a Gold Sponsor of The Lord Mayor's Charity Gala Dinner Fundraising in support of Bristol's Disadvantaged Children.
A strategic New Year's get-together of the Soitron Group management team
In cooperation with Dobrý Anjel (Good Angel) non-profit organization we helped several oncology patients by providing them with a dedicated video solution allowing them to study and communicate with their classmates directly from the hospital.
Presentation opportunities for internship and work for students
Jan Jiřička’s presentation on how to increase customer retention through contact centre tools and processes using the innovative AVAYA technology
In collaboration with our customer Olympus we exhibited Cisco Video Contact Centre technology.
The focus of the event was to explain the importance of integrated security and why it is vital for all companies to adopt this kind of strategy. The main topics included how to use Cisco Sourcefire Advanced Malware Protection, micro-segmentation in securing data centres, or how to ensure an optimal level of security in enterprise business.
Maroš Rajnoch – Soitron’s Solution Architect presented the possibilities of network anomaly identification and analysis. Marek Deters – Soitron’s Senior System Engineer presented a live demo of various forms of cyber-attacks.
The public was introduced to important changes in VMware product pricing and packaging and received a comprehensive disaster recovery presentation. The seminar was completed with VMware virtualization platform presentation and the practical examples of how VMware Virtual SAN solutions optimize management processes.
Three SOITRON’s specialists – Peter Marček, Roland Rais and Róbert Tóth – discussed the issue of corporate network protection and through real-life examples they described various multi-level protection solutions using Next Generation Firewall.
Participation in the Job Fair organized by the IAESTE student organization
An annual company charity programme supporting interesting projects nominated by our staff. In 2016, we supported KIKI civic association providing eye tracking based therapies for children with disabilities and a centre for people with severe disabilities in Orava providing virtual reality based treatment. We helped a 21-year-old boy to purchase a wheelchair, a nursery in Rovinka to purchase IT aids and a nursery in Bratislava to purchase interactive educational aids.
Pavol Pleva – an Applications Specialist at Soitron, presented two applications extending the use of Office 365 or the SharePoint environment.
Marek Deters – a Senior System Engineer at Soitron, presented our real-life experience with the use of FireAMP technology.
Ondro Smolár – Soitron CEO, spoke in a panel discussion. Martin Chmelík – a Voice and Video Specialist at Soitron, presented possibilities of video communication in various business fields and in everyday life.
A one-day intensive training course on the following topics: Datanet Systems TAC Procedure, Cyber Security – Cyber Attacks Today, Building a Security Architecture, Security Architecture Response, DWDM, IPT – Portfolio Overview, Unified Communications Architecture and Third Party Add-on Applications.
A dinner with the chef Radek Šubr combing the worlds of flavours and technologies.
Teodor Škereň – a Senior Business Development Manager at Soitron talked about IoT.
Another IoT presentation by Teodor Škereň.
A teambuilding discovery game in the Old Town of Prague.
Our Mosy team presented our unique solution of Intelligent Police Cars.
Marek Deters, a Senior System Engineer at Soitron, presented a major shift in malware prevention.
Martin Hummel – a Product Manager at Soitron, presented voice biometry and how it can be used for bank payments. He also introduced Nina – the intelligent virtual assistant.
A competition of about 120 high-school and university students who competed in their practical and theoretical knowledge of networking
By participating to a week-long cycling tour from Ždaňa to Bratislava the participants supported oncology children.
A staff get-together event of the outsourcing part of the Slovak Soitron team
A special evening for VIP customers and business partners held in Tavan restaurant in Sofia. Our guests enjoyed delicious meals supplemented with molecular cuisine and had the pleasure of experiencing a great performance of Poly Genova.
Soitron became the official Zabbix partner for Slovakia
Our colleague Teodor Škeren participated in the discussion on behalf of Soitron.
Jan Jiřička’s presentation: Omichanel – a Marketing Bubble or a Must for Modern Contact Centres.
The start of successful project training sessions for the outsourcing team leaders. 4 training and 2 coaching sessions were organized in total, focusing on topics such as: time management, proper task delegation, how to successfully manage and motivate your team, how to resolve conflicts, emotions and manage stress, how to build autonomy, and more.
Cisco Video Contact Centre technology presentation.
Jano Gero – the head of our Mosy team, presented our unique solution of Intelligent Police Cars.
ISO 9001 (Quality Management), 20000 (Service Management), and 27001 (Information Security Management).
Cisco Partnership recertification for Cisco Gold Partner and Cisco Master Collaboration Specialized Partner
We achieved the highest Avaya Diamond business partnership
An event for VIP clients and business partners from the east of Slovakia. The program included performances of popular Slovak artists – Katka Koščová and Adam Ďurica with his band.
A conference organized by Soitron on topics such as the future of the world of IT, the latest IT trends, innovative solutions and technologies from the business perspective
A presentation on Omnichannel and natural authentication as tools for increasing customer satisfaction and retention
An indoor cryptographic competition for our customers
The first edition of our staff conference full of inspiring talks by our colleagues turned out to be a huge success. The SoitronX project received a Certificate of Merit from Pontis Foundation at Via Bona 2016 in the “Great Employer” category for “adding a humane dimension to corporate culture”.
A competition held at primary schools all around Slovakia.
Soitron was awarded with Cisco Product Sales Excellence award in the Commercial segment.
Jano Gero – the head of our Mosy team, presented the case study: Intelligent Police Car that brought police to the 21st Century.
A traditional Christmas event at Plynárenská street in front of the Soitron head office building, Bratislava, Slovakia.
Through our outdoor teambuilding encryption competition we discovered the historical beauties of Vyšehrad.
